School - I.T. Tech Details
Posted: Tue Mar 10, 2026 3:31 pm
Technical support for hardware, software and systems.
Main Responsibilities
• Administration of all ICT networks, infrastructure, computer workstations, software and peripherals
• To ensure school is compliant with GDPR and its implications for data storage, retrieval, dissemination, and removal.
• To provide a proactive, solution focussed, service to all users.
• To install, configure, support and update IT systems.
• To deploy update and upgrade all application software as required.
• To attend to and repair technical faults and resolve user problems.
• To create and manage staff and student e-mail accounts.
• To source, replace and install consumables.
• To provide IT support to the classroom
• To maintain and safeguard hardware and software in accordance with school policies
• To participate in and comply with backup procedures.
• To keep up to date with emerging technology and new developments
• To update record keeping systems, escalating priority issues
• To contribute to the team’s knowledge base
• To be flexible on moving between sites within the Trust.
Hardware responsibilities
• To install, maintain, diagnose, repair and test all IT hardware as assigned from the ticketing system.
• To maintain, support and undertake troubleshooting and diagnostics on servers.
• To set up workstations and install peripheral devices.
• To assist in the management of ICT and AV equipment.
• To report faulty equipment to suppliers for repair under guarantee / warranty and attend when external support is on site.
• To ensure that new equipment is asset tagged, logged and registered on the database in accordance with IT procedures.
• To check that hardware is functioning as intended, carrying out remedial work as required.
• To ensure that the asset database is updated when disposals are made.
• To ensure that disposals are in accordance with Data Protection procedures.
• To carry out hardware audits.
• To ensure that general housekeeping is of a high standard.
• To carry out routine hardware maintenance.
Software Responsibilities
• To install, configure and test software packages and functions.
• To configure automated deployment using Active Directory and Group Policy for all installable packages as required.
• To deploy, repair and update operating systems, software and packages as per the ticketing system.
• To install, deploy, configure and maintain Assessment / Testing / Examination software including the creation of student accounts, extracting data from other sources as required.
• To guide and support users to operate new software.
Consumables
• To support the stock control, re-ordering and invoicing of consumable items to ensure adequate stocks are maintained.
• To replace and install printer and other consumables in accordance with the ticketing system
Network
• To undertake installation, repair and testing of network cabling and associated hardware in accordance with school procedures, legislation and safety requirements.
• To configure dynamic and static IP settings.
• To develop, install, maintain and test specialist infrastructure.
• To develop and maintain local networks in order to optimise performance.
• To organise upgrades and maintenance without impacting on day to day operations.
• To monitor and maintain school security systems such as CCTV
Main Responsibilities
• Administration of all ICT networks, infrastructure, computer workstations, software and peripherals
• To ensure school is compliant with GDPR and its implications for data storage, retrieval, dissemination, and removal.
• To provide a proactive, solution focussed, service to all users.
• To install, configure, support and update IT systems.
• To deploy update and upgrade all application software as required.
• To attend to and repair technical faults and resolve user problems.
• To create and manage staff and student e-mail accounts.
• To source, replace and install consumables.
• To provide IT support to the classroom
• To maintain and safeguard hardware and software in accordance with school policies
• To participate in and comply with backup procedures.
• To keep up to date with emerging technology and new developments
• To update record keeping systems, escalating priority issues
• To contribute to the team’s knowledge base
• To be flexible on moving between sites within the Trust.
Hardware responsibilities
• To install, maintain, diagnose, repair and test all IT hardware as assigned from the ticketing system.
• To maintain, support and undertake troubleshooting and diagnostics on servers.
• To set up workstations and install peripheral devices.
• To assist in the management of ICT and AV equipment.
• To report faulty equipment to suppliers for repair under guarantee / warranty and attend when external support is on site.
• To ensure that new equipment is asset tagged, logged and registered on the database in accordance with IT procedures.
• To check that hardware is functioning as intended, carrying out remedial work as required.
• To ensure that the asset database is updated when disposals are made.
• To ensure that disposals are in accordance with Data Protection procedures.
• To carry out hardware audits.
• To ensure that general housekeeping is of a high standard.
• To carry out routine hardware maintenance.
Software Responsibilities
• To install, configure and test software packages and functions.
• To configure automated deployment using Active Directory and Group Policy for all installable packages as required.
• To deploy, repair and update operating systems, software and packages as per the ticketing system.
• To install, deploy, configure and maintain Assessment / Testing / Examination software including the creation of student accounts, extracting data from other sources as required.
• To guide and support users to operate new software.
Consumables
• To support the stock control, re-ordering and invoicing of consumable items to ensure adequate stocks are maintained.
• To replace and install printer and other consumables in accordance with the ticketing system
Network
• To undertake installation, repair and testing of network cabling and associated hardware in accordance with school procedures, legislation and safety requirements.
• To configure dynamic and static IP settings.
• To develop, install, maintain and test specialist infrastructure.
• To develop and maintain local networks in order to optimise performance.
• To organise upgrades and maintenance without impacting on day to day operations.
• To monitor and maintain school security systems such as CCTV